More calls. More deals. Better Insights with Call Center Software
Tired of dropped calls, spam flags, and wasted time? Gaglers’ call center software makes calling simple, efficient, and spam-free—so you can focus on closing deals, not troubleshooting.
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No contracts. No hidden fees. No credit card required.
Smart dialing to make every call count
Make every call count with dialing modes that fit your workflow.
Predictive Dialer
Automates calls and connects agents only when a human answers.
Power Dialer
For those high-value, one-on-one calls that need a personal touch.
Auto Dialer
Speed through calls with zero downtime between conversations.
Get more calls answered and waste no time
Cut through the noise and make every conversation count.
Local caller ID
Want more people to answer your calls? Use Dynamic Caller ID and show up as a local number to your contacts, no matter where you’re calling from.
Record your calls
Need to keep track of conversations? Record and save calls for training, compliance, or just to stay in the loop. Easy access, anytime.
VoIP calling
Make calls to anyone, anywhere in the world, right from your browser. Whether you’re on your laptop, phone, or tablet, VoIP powers it all, meaning fewer costs and more flexibility.
Speed through calls with zero downtime between conversations.
Wasting time on voicemails is a drag. Gaglers detects whether it’s a human or voicemail on the other end so you can focus on real conversations. Drop a pre-recorded message automatically and move on to your next call.
Instant call transfers
Need to transfer a call fast? Just enter the number and redirect calls to the right person in a flash.
A call center software that keeps you spam-free & compliant
Your calls should be answered—not flagged as spam.
Stay spam-free
Nobody likes being flagged as spam. Spam Label Shield keeps your numbers safe and clear from those spam labels so your calls stay legitimate and get answered.
STIR/SHAKEN compliance
Worried about your calls getting blocked? Don’t. Gaglers supports full STIR/SHAKEN compliance, making sure your calls pass through carriers smoothly and hit the mark every time.
DNC & TCPA compliance
Automatically scrubs leads against federal, state, and internal DNC lists.
Click Dialer
Just click and connect—no manual dialing needed.
Real-time insights & reporting
Turn every call into a learning opportunity.
Smart call insights
Let AI pick up on trends, sentiment, and key details from your calls so you get actionable insights without all the manual work.
Live call monitoring
Jump in on calls with Live Monitoring. Listen to how your agents are doing and use the insights to train them.
Detailed Call analytics
Track call volume, agent performance, and conversion rates.
Never leave a lead hanging
A missed call doesn’t mean a missed opportunity.
Follow up with a text
The call went unanswered? Send a text.
Need to share more info after the call? Send a text.
Follow-up texts straight to your contact’s inbox for every scenario.
Call retries
Calls not answered? No worries. Gaglers automatically retries any unanswered number, giving you plenty of chances to connect without lifting a finger.
Scripts that adapt to your call
Help your team sound like pros with smart, adaptable scripts. Your scripts adjust in real-time based on the conversation so your agents can have better conversations while closing more deals.
Handle incoming calls
Got incoming calls? Manage, queue, and transfer them seamlessly while keeping everything organized.
Use your business email to get $10 free credits
Frquently Asked Questions about Call Center Software
What is Call Center Software?
Call center software is a technology platform that enables businesses to manage inbound and outbound customer communications efficiently. It integrates various tools such as call routing, interactive voice response (IVR), call recording, and analytics to streamline customer service operations. Modern call center solutions like Gaglers often support multiple channels, including voice, email, chat, and social media, providing a unified approach to customer engagement.
How to monitor call center performance?
You need a good analytics dashboard to monitor your call center performance. The Gaglers analytics dashboard tracks and reports KPIs and other metrics, providing insights into your outreach team’s efficiency and productivity. Don’t have much time to analyze all the reports? No worries, because Gaglers also has an AI smart insights feature that reads through your reports to give you quick, actionable insights.
What are the benefits of a call center software?
Using a call center software offers numerous advantages:
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Enhanced Efficiency: Automated call routing and task management reduce wait times and streamline operations.
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Improved Customer Experience: Features like IVR and omnichannel support ensure customers receive timely and effective assistance.
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Data-Driven Insights: Analytics tools with AI insights provide valuable data on customer interactions, aiding in strategic decision-making.
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Scalability: Cloud-based solutions allow for easy scaling to accommodate business growth.
These benefits collectively contribute to higher customer conversions, satisfaction, and loyalty.
Can the Call Center Software be integrated with other business tools?
Absolutely. The Gaglers call center software is designed to integrate seamlessly with various business tools such as customer relationship management (CRM) systems, helpdesk platforms, and marketing automation tools. These integrations enable a unified view of customer interactions, streamline workflows, and enhance data accuracy, leading to more efficient and personalized customer interactions.