by Divyashree B R | Jul 22, 2025 | Call Center Software
You know the feeling, don’t you? You open your call center analytics dashboard, see all those colorful charts and graphs, and think, “Okay… what now?” I’ve been there. We’ve all been there. Those pretty visualizations sitting on our...
by Divyashree B R | Jul 11, 2025 | Compliance
Every day, 6 billion texts zip across the globe. Businesses, campaigns, and nonprofits all depend on calls and messages to stay connected. But here’s the catch: if you’re not following TCPA compliance, that one “harmless” text or robocall can cost you thousands. The...
by Divyashree B R | Jul 7, 2025 | Text Messaging Software
Mr. Smith ran a small neighborhood gym. People came in for trials, but few returned. So, he offered a free fitness consultation in exchange for mobile numbers and opt-ins. He used text message marketing for his small business to send SMS tips, workout videos via MMS,...
by Divyashree B R | Jun 4, 2025 | Text Messaging Software
SMS vs MMS vs RCS – what’s the difference, and why does it matter for your business? With over 2 trillion SMS and MMS messages sent in the USA alone, messaging remains a cornerstone of communication. But expectations have changed—people want more than just...
by Divyashree B R | May 28, 2025 | Text Messaging Software
In simple words, SMS campaigns are text messages sent to a targeted group of people to promote your product or service or provide information directly on their phones. But why SMS? Here are some stats that prove SMS campaigns are effective: 90% of...
